Guide To Smartphones For The Visually Impaired | Vital Tech


Last modified: 21st February 2020

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Some people are worried that blind and partially sighted people are being excluded by modern smartphones, with the recent domination of touchscreen devices. However, the opposite is in fact true as virtually all Android and iOS smartphones now come equipped with accessibility software, including screen readers and magnifiers, as standard. Securing and accessing your phone has also improved as many mobiles use biometric security, such as fingerprint or facial recognition.


Mainstream products

There are lots of different smartphones available on the market. The top spec phones can cost more than £1,000. These tend to offer an optimum accessibility experience, as they come with all the latest features and technologies. However, mid-range phones costing significantly less are now also very usable.

All devices need software to run. This is called the Operating System. iPhones and iPads come with Apple iOS. Most other smartphones and tablets use a form of Google’s Android softwware, including devices produced by such manufacturers as Samsung and Amazon. Google make their own devices which they promote through their Pixel brand. Apple iOS software is made exclusively for use on Apple hardware, which delivers a tightly integrated user experience. Android is more versatile, as device manufacturers are able to make their own specialist tweaks, which can lead to subtle differences in their operation across devices.

We talk about smartphone accessibility in more detail in our Smartphone screen reader and magnifier sections.

For those who don’t like touchscreens, smartphones and tablets from all major manufacturers can be paired with and operated by Bluetooth keyboards. Bluetooth keyboards connect wirelessly with phones, tablets and computers and come in many shapes and sizes – some are small, foldable and portable while others are designed for desktop use and can therefore accommodate larger keys. While most Bluetooth keyboards can only be paired with a single device, some models can connect and operate several devices at once. Bluetooth keyboards can be bought from most electrical and mobile phone retailers.


Specialist products

There are also smartphones which have been especially designed for use by blind and partially sighted people:

  • The BlindShell Classic is a talking smartphone with a physical keypad and customisable contrast settings. The phone includes speed dial, an emergency SOS button, voice dictation and several other features offered through preinstalled apps. This phone is relatively affordable when compared with similar devices currently available.
  • The SmartVision phone, from Kapsys, has a physical keyboard as well as a touchscreen. There is also a dedicated voice command button.
  • Synapptic sell specialist smartphones and tablets that come with their own software pre-installed. These touchscreen phones are packed full of accessibility features. It is also possible to get Synapptic software to run on other Android devices.
Synapptic on a smart phone
Synapptic on a smart phone
  • In Your Pocket provides  voice  access  to  placing  phone  calls,  sending  and  reading  texts  and  adding contacts. It  can  also  read  content  from  several  sources  on  request  including  the  RNIB’s  Talking  Books  and  Talking  Newspaper  services. To  operate  the  handset,  users  can  Press  the  “talk” button  at  the  bottom  and  speak  their  request  (e.g.  “call  John” or  “read  a  book”). A helpline  is  available  during  office  hours.

There  are  some  specialist  mobile  phone  services  offering  tailored  support  for  blind  and  partially sighted people.

  • Project Ray is  a  series  of  augmented  feature-phone  products  designed  to  simplify   the  most  common  phone  functions,  including  calling,  texting  and  elementary  social  media. The  Project  Ray  service  is  delivered  on  its  most  basic  level  through  an  Android  app  and  supplemented  by  Ray  Click  keys  – adhesive  navigation  buttons  which  can  be  attached  to  most  phones. Their  product  portfolio  also  includes  a  range  of  dedicated  phones  which  come  equipped  with  a  24/7  remote  support  service,  where agents  can  assist  with  changing  any  phone  settings  as  required.


Handy hints

Which Smartphone is for me…?

Some people like the consistency of Apple devices whilst others like the flexibility offered by Android. The choice is a personal one. We recommend adopting a “try before you buy” approach. Enquire at your local society if they have any devices to try and any available training. You can also go to an Apple or Samsung store where you can get assistance in trying out devices. Another option is to go to your local mobile phone shop to try out a range of devices although knowledge on accessibility can be limited. See Useful links to find information on smartphone accessibility for each of the main types of phones. You may wish to take this information along to your local mobile phone store.


Useful links

The Global Accessibility Reporting Initiative (GARI) website gives detailed listings of exactly what accessibility features specific models of mobiles have. They also allow you to compare different options against one another directly.

My Computer My Way from AbilityNet is an easy to use guide to the accessibility features built into your desktop PC, laptop, tablet or smartphone.

Here are links to accessibility and gesture documentation for iOS, Amazon Fire Tablet and Android.

Amazon Accessibility

Guide to Amazon VoiceView Screen Reader and Explore by Touch

Guide to Amazon Screen Magnifier

Android Accessibility

Get started on Android with TalkBack

Use TalkBack gestures

Android Magnification


Apple Support: Use Accessibility features on your iPhone, iPad, and iPod touch

AppleVis: VoiceOver gestures


Samsung mobile phone accessibility