Guide To Smartphones For The Visually Impaired | Vital Tech


Last modified: 29th April 2022

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Virtually all Android and iOS smartphones now come equipped with accessibility software, including screen readers and magnifiers, as standard. Securing and accessing your phone has also improved as many mobiles use biometric security, such as fingerprint or facial recognition.


Mainstream products

There are many accessible smartphones on the market, so much so that today, accessibility is no longer a luxury feature limited to the more expensive phones. All devices need software to run. This is called the Operating System. iPhones and iPads come with Apple iOS and iPadOS. Most other smartphones and tablets use a form of Google’s Android software, including devices produced by such manufacturers as Samsung and Amazon. Google make their own devices which they promote through their Pixel brand. Apple iOS software is made exclusively for use on Apple hardware, which delivers a tightly integrated user experience. Android is more versatile, as device manufacturers are able to make their own specialist tweaks, which can lead to subtle differences in their operation across devices.

We talk about smartphone accessibility in more detail in our Smartphone screen reader and magnifier sections.

For those who don’t like touchscreens, smartphones and tablets from all major manufacturers can be paired with and operated by Bluetooth keyboards. Bluetooth keyboards connect wirelessly with phones, tablets and computers and come in many shapes and sizes – some are small, foldable and portable while others are designed for desktop use and can therefore accommodate larger keys. While most Bluetooth keyboards can only be paired with a single device, some models can connect and operate several devices at once. Bluetooth keyboards can be bought from most electrical and mobile phone retailers.


Specialist products

There are also smartphones which have been especially designed for use by blind and partially sighted people:

  • The BlindShell Classic 2 is a talking smartphone with a physical keypad and customisable contrast settings. The phone includes speed dial, an emergency SOS button, voice dictation and several other features offered through preinstalled apps. This phone is relatively affordable when compared with similar devices currently available.
  • Synapptic sell specialist smartphones and tablets that come with their own software pre-installed. These touchscreen phones are packed full of accessibility features. It is also possible to get Synapptic software to run on other Android devices.
Synapptic on a smart phone
Synapptic on a smart phone


There  are  some  specialist  mobile  phone  services  offering  tailored  support  for  blind  and  partially sighted people.

  • In Your Pocket provides  voice  access  to  placing  phone  calls,  sending  and  reading  texts  and  adding contacts. It  can  also  read  content  from  several  sources  on  request  including  the  RNIB’s  Talking  Books  and  Talking  Newspaper  services. To  operate  the  handset,  users  can  Press  the  “talk” button  at  the  bottom  and  speak  their  request  (e.g.  “call  John” or  “read  a  book”). A helpline  is  available  during  office  hours.


Handy hints

Which Smartphone is for me…?

Some people like the consistency of Apple devices whilst others like the flexibility offered by Android. The choice is a personal one. We recommend adopting a “try before you buy” approach. Enquire at your local society if they have any devices to try and any available training. You can also go to an Apple or Samsung store where you can get assistance in trying out devices. Another option is to go to your local mobile phone shop to try out a range of devices although knowledge on accessibility can be limited. See Useful links to find information on smartphone accessibility for each of the main types of phones. You may wish to take this information along to your local mobile phone store.


Useful links

The Global Accessibility Reporting Initiative (GARI) website gives detailed listings of exactly what accessibility features specific models of mobiles have. They also allow you to compare different options against one another directly.

My Computer My Way from AbilityNet is an easy to use guide to the accessibility features built into your desktop PC, laptop, tablet or smartphone.

Here are links to accessibility and gesture documentation for iOS, Amazon Fire Tablet and Android.

Amazon Accessibility

Guide to Amazon VoiceView Screen Reader and Explore by Touch

Guide to Amazon Screen Magnifier

Android Accessibility

Get started on Android with TalkBack

Use TalkBack gestures

Android Magnification


Apple Support: Use Accessibility features on your iPhone, iPad, and iPod touch

AppleVis: VoiceOver gestures


Samsung mobile phone accessibility